7 Step Problem Solving Model

Step 1 is a critical step; it determines the overall focus of the project.In this step, the team defines the problem as concretely and specifically as possible.

Step 1 is a critical step; it determines the overall focus of the project.In this step, the team defines the problem as concretely and specifically as possible.

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When working on a problem, we should focus on solving the problem, not on whose fault the problem is.

We should avoid personalizing the problem and blaming others.

These ten steps are effective with most of the problems the team will encounter.

Each step is discussed here, and end products for step completion are specified as check points for team progress.

This newsletter introduces the Problem Solving Model.

This is a ten-step model to guide you (and your team) through a structured problem solving process.

People should address the problems in their own areas.

Everyone has problems associated with their work area, and they should take ownership for trying to solve these problems instead of waiting for their supervisors or another team to tell them what to do. It is used when a project team is solving a basic problem.

This means brainstorming about the process, using a Pareto Diagram to prioritize potential obstacles and creating a process flow diagram of what is currently going on.

After you have the problem defined, the model leads you through analyzing data you gather about the process, determining the root cause of the problem, and identifying possible solutions to the problem.