In every industry today, businesses feel a fierce urgency to become customer-centric.
They want to know what they can do to preserve and expand existing customer relationships and attract the best new customers.
A Data Warehouse is a computer system designed for archiving and analyzing an organization's historical data, such as sales, salaries, or other information from day-to-day operations.
Normally, an organization summarizes and copies information from its operational systems to the data warehouse on a regular schedule, such as every night or every weekend; after that, management can perform complex queries and analysis on the information without slowing down the operational systems.
This paper details the impact of Unified Information Access (UIA) in improving the agility of information-driven business processes by bridging information silos to unite content and data in one index to power solutions and applications that offer more complete insight.
As organizations continue to virtualize their infrastructures to gain higher levels of operational efficiency, VM sprawl and resource utilization are two key factors that can quickly create havoc for IT admins.
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models.
Companies should evaluate vendors' technology and ability to deliver in relevant regions.
Join John Myers, managing research director at leading IT analyst firm Enterprise Management Associates (EMA), and Heine Krog Iversen, CEO at Time Xtender, for a discussion on how to improve your organizations responsiveness to business change and how to adapt to a data-driven environment.
Attendees will gain insight on: How data-driven organizations are changing business and technology Which data sources are empowering data-driven organizations and challenging IT departments How IT departments and analytical teams can get ahead of data-driven change How data warehouse automation enables not only data-driven business stakeholders, but proactive IT departments This colocation buyers guide includes a checklist of important factors to consider before choosing a provider, along with buying criteria to help you make the best decision for your infrastructure needs.