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certain ways to create an optimal output from various input sources, whether it be manufacturing physical products or offering services, it is good to be familiar with the basics of managing these operations.Especially as mastering these basics can directly support your business goals.
Operations management was previously called production management, clearly showing its origins in manufacturing.
Historically, it all began with the division of production, starting as early as the times of ancient craftsmen, but spreading more widely only by adding the concept of interchangeability of parts in the eighteenth century, ultimately sparking the industrial revolution.
Understanding how technology can enhance each function is key to using technology effectively to gain competitive advantages.
The first function of management is leading others, and communications technology can enhance managers' leadership skills when installed and used properly.
In this article, we will introduce you to a historical background and the current concept of operation management, its guiding principles, and the everyday activities that are the responsibility of an operation manager.
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We will also give you an outlook on some of the recent trends that have an impact on this discipline.
As the economies in the developed world were gradually shifting to be service-based, all the corporate functions, including product management, started to integrate them.
The service side also began its approach by applying product management principles to the planning and organizing of processes, to the point where it made more sense to call it operations management.
Communications networks allow managers to speak with employees quickly via email and interoffice chat, while telecommunications technology allows managers to communicate quickly with employees inside and outside of the office via phone.
Video conferencing software can allow managers to meet with employees “face-to-face” when they are geographically distant, even on opposite sides of the world.